Disclaimer: This site is not affiliated with PagerDuty, Inc. All pricing sourced independently from public documentation. Verify current rates at pagerduty.com.
PagerDuty Pricing Calculator: Estimate Your Monthly Cost
Set your team size, pick a plan, and choose your billing cycle. The calculator shows your monthly and annual cost in real time — plus how much you'd save switching to OpsGenie. All pricing based on PagerDuty's public list prices as of April 2026.
- • Annual billing saves ~20% vs monthly
- • Ask for a competing quote from OpsGenie to negotiate
- • Request end-of-quarter pricing (Sep/Dec)
- • Negotiate annual escalation cap to max 3% CPI
Understanding PagerDuty's Pricing Model
Per-User Pricing
PagerDuty charges per active user, not per seat type. Every engineer, manager, or stakeholder who logs in counts. Free plan is capped at 5 users. Professional and Business are unlimited users at fixed per-seat rates. Plan carefully: a 50-person eng team with 30 managers as stakeholders is 80 billable users on Professional.
Annual vs Monthly Billing
Annual billing is approximately 20% cheaper than monthly. For a 50-user Professional team: annual billing costs $12,600/year; monthly billing costs around $15,120/year. The $2,520 annual saving is meaningful. Unless you expect significant team size changes within the year, annual billing is almost always the right choice.
Add-on Structure
PagerDuty sells several features as add-ons to lower tiers. AIOps (event intelligence) can be purchased as an add-on to Professional rather than upgrading to Business — but the per-user add-on cost often makes Business the more economical choice. Always compare the all-in cost before selecting a tier.
Stakeholder Licenses
Business plan includes stakeholder licenses for read-only status visibility. On Professional, you pay per-stakeholder add-on fees. If your org has 20+ executives or managers who need to view incident dashboards, account for stakeholder seats in your cost calculation — they add up quickly.
Frequently Asked Questions
How do I calculate PagerDuty costs?
PagerDuty costs = number of users × plan price per user per month. Professional: users × $21. Business: users × $41. Annual billing saves approximately 20% vs monthly. Add-ons (AIOps, analytics, stakeholder licenses) add $5–$15/user/month. Our calculator handles all of this automatically.
What is PagerDuty's cost for 50 users?
For 50 users: Professional costs $1,050/month ($12,600/year). Business costs $2,050/month ($24,600/year). On monthly billing, add approximately 20% to each. OpsGenie at $11/user would cost $550/month for the same team size.
Does PagerDuty offer volume discounts?
PagerDuty's Professional and Business plans are fixed list prices with no standard volume discount structure. Volume discounts are available on the Enterprise (Digital Operations) tier, which is custom-priced. Teams of 100+ users can sometimes negotiate modest discounts on Professional/Business by requesting an enterprise review.
How much cheaper is OpsGenie than PagerDuty?
OpsGenie costs $11/user/month vs PagerDuty Professional at $21/user/month — that's 48% cheaper. For a 50-user team, OpsGenie saves $6,000/year. For 100 users, $12,000/year. The savings compound significantly at larger team sizes.